Tuesday, November 18, 2014

Things You Should Never Say To Your Stylist


1. "I can't believe you have to be licensed to do hair!" 

To a stylist who spent two years of their life in school not to mention about $20,000 if not more, this is majorly insulting. Being a hair stylist means you have to understand chemistry, anatomy, electricity, infection control, business, accounting and more. If being a successful hair stylist was so easy, everyone would do it. 

2. "I just want to cut off a little so it should be cheaper right?" 

Going to the salon isn't the same as going to a garage sale. It is not a bartering system. I'm sure there are some stylists out there who do barter their prices, but for the most part, a hair cut is a hair cut. The same steps and time are required for cutting off 8 inches and cutting off 1 inch. This is our job, and these are our prices. Please try to respect that. 

3. "I can't believe some stylists charge so much, it's ridiculous." 

Now even I understand that there are some crazy prices out there, however, your stylist isn't the person you want to be complaining to. For stylists who work for themselves and set their own prices, raising them every year is the equivalent to a promotion. Just as you aspire to one day get that promotion that will make you lots of money, so do we. I have the up most respect for those stylists charging high prices and still maintaining a large clientele. That means that they are good at what they do, and their clients know it. Their clients are willing to pay for quality. When it comes to hair services, you get what you pay for. 

4. "My color is starting to fade, can you "fix it?"" 

Unfortunately, Nothing lasts forever. Even "permanent" hair color isn't actually "permanent" at all. In hair color, all that means is that you are permanently altering the structure of the hair verses "Demi or Semi Permanent" which simply coats the hair without changing the structure. Either way, it won't last forever. It WILL fade. If you are shampooing everyday you can guarantee that it will fade fast. If you are not using a quality color care shampoo or conditioner, it will fade fast. When clients ask me to "fix" something, that implies that I did something wrong. When in all actuality, I told them not to shampoo daily, not to use head and shoulders shampoo (for example), and that they must invest in a particular color care line to get the most out of their new color. When the client however does not do these things, and does not buy the product I recommended and their color fades quicker than usual, they instantly blame me, their stylist. There are cases of course, where the stylist is to blame for color errors, but always make sure you are taking the recommendations of your stylist on proper maintenance or else you probably just wasted your money. 


5. "I called out from work today because I'm sick" or "I'm coming down with the flu so watch out" 

You should never say this to your stylist because you should never go in for an appointment when you are Contagious. If you are sick or feeling sick, stay home please. Your stylist would rather you reschedule than risk getting them sick. As stylists, we really don't have time to get sick. Getting sick means having to cancel appointments, losing money and possibly losing clients.  Always take your stylists health into consideration when you are feeling under and reschedule your appointment. 


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